support header
Support : Persistent Data Assessment Service
COPAN Systems' Persistent Data Assessment Service Advantages
  • Simple, Cost Conscious Storage Audit
    Unobstructive data collection without disrupting the current storage environment.
  • Automatic Discovery of Existing Data and Storage Resources
  • Non-Intrusive Approach
    Does not require installation of server agents.
  • In-Depth Reports and Analysis
    Provides detailed information on data and storage usage patterns.
  • Allows Strategy Development based on Real Data
    Armed with the information from this analysis, the IT manager can develop new strategies to improve storage utilization, increase availability, shorten disaster recovery times and reduce administrative workloads.
Planning & Implementation
Site Survey - 20-30 min. by phone

The COPAN Systems' Technical Services Consultant works with customer personnel to complete a customer site survey form.

  • describes the current environment
  • captures network configuration information
  • identifies the target storage resources
 
Software Deployment - 1/2 day at customer site The COPAN Systems' Consultant deploys COPAN Systems' Persistent Data Assessment software on customer hosted central server based on the information in the site survey. This process includes configuring system settings and scheduling the initial data collection process to run.
 
Status Check - 15 minutes by phone The COPAN Systems' Consultant schedules a follow-up meeting with the customer based on the information collected in the site survey and any additional information collected during the installation process. This follow-up meeting will be to check the status of the data collection process and make any adjustments if necessary.
Fine Tuning and Reporting
Fine Tuning & Interviews - One Day On-Site (depending on availability)

Completion of the data collection process triggers the following actions:

  1. The COPAN Systems' Consultant is able to make a preliminary analysis of the data collected and determine if any targeted interviews are necessary to collect more information.
  2. The COPAN Systems' Consultant can make any adjustments necessary to the data collection process to drill down on specific storage resources.
 
Data Retrieval & Uninstall - 30 minutes on-site Following the completion of data collection and interviews, the COPAN Systems' Consultant retrieves the COPAN Systems' Persistent Data Assessment software central server from the customer environment.
 
Data Analysis and Reporting - Two to Three Days On-Site (Depending on environment size) Once COPAN Systems' Persistent Data Assessment software server is returned, the COPAN Systems' Consultant reviews all report data and analyzes it in conjunction with all relevant information and develops meaningful conclusions about the customer's environment. Since this analysis and report generation is done away from the customer site, so the customer no longer needs to allocate any time to the process.

Information Transfer
Upon completion of the assessment, the COPAN Systems' Consultant delivers an assessment binder to the customer including the following:
  • A summary of the analysis and recommendations
  • Analysis of information gathered, including supporting information from reports and interviews
  • Recommendations for actions related to the analysis
  • A CD containing a full set of the reports collected using the Persistent Data Assessment software.

 

Sample Reports

PDAS Sample Report 1

PDAS Sample Report 2

phone1.877.COPAN99
(1.877.267.2699)